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Shipping Policy
Current Delivery Methods (can be changed at any time):
- To Belgium
- Pick-up – Mondial Relay (2 to 14 days).
- For orders from €0 to €20: €2.10 for shipping costs
- For orders from €20 and above: free shipping
- Pick-up – Mondial Relay (2 to 14 days).
- To France
- Pick-up – Mondial Relay (2 to 14 days).
- For orders from €0 to €20: €3.10 for shipping costs
- For orders from €20 and above: free shipping
- Pick-up – Mondial Relay (2 to 14 days).
- To The Netherlands
- Pick-up – Mondial Relay (2 to 14 days).
- For orders from €0 to €20: €3.10 for shipping costs
- For orders from €20 and above: free shipping
- Pick-up – Mondial Relay (2 to 14 days).
The delivery times indicated on the site are indicative and do not lead to any commitment or compensation. BUSINESS EXPRESSED BV undertakes an obligation of the best intents to deliver the goods within the legal deadline. In the event of force majeure (non-exhaustive: new legal provisions, natural disasters, pandemics, etc.), this legal deadline may be exceeded. This does not lead to the right to compensation.
The consumer is responsible for correctly filling in the delivery address and other relevant data. If the shipment has gone wrong due to an error of the customer, BUSINESS EXPRESSED BV will not be responsible for damage or (partial) loss of the order. If the customer has not provided sufficient information for the delivery to proceed correctly, we will contact the customer if possible. The delay of delivery caused by the customer can never lead to rights or compensations for the customer.
Should a client receive a product that is not the same as the ordered product, he must inform BUSINESS EXPRESSED BV within 7 calendar days.
If an order is damaged or incomplete, the client must contact BUSINESS EXPRESSED BV within 3 calendar days. A suitable solution will then be sought on the basis of the facts.
In the event that the order is damaged during transport by a third party, particularly the transport company, or if the client claims that the order has been delivered, even though the tracking information indicates otherwise, an investigation procedure will be started, and an appropriate solution will be sought based on the results of this procedure.