Refund policy

This provision is in addition to the Right of Withdrawal.

It is possible to return the purchased goods and obtain a refund of the amount paid. For this purpose, the following conditions, cumulatively, must be met:

  1. The goods have not been used beyond the mere testing of function and conformity.
  2. The goods are returned in the delivered condition without having been mixed with other goods.
  3. The goods are returned in their original packaging whenever possible.
  4. The goods must be returned within 14 days and, optionally, BUSINESS EXPRESSED BV must be informed of this in writing by a durable medium such as an e-mail.

The consumer returning the goods shall bear the cost of returning them at his own expense and risk. It is recommended that the goods be sent back with tracking and insured.

The goods are sent to Address: Leuvensesteenweg 613, 1930 Zaventem, Belgium.

Within a reasonable time of receipt of the goods and following inspection, if they are returned according to the cumulative conditions, BUSINESS EXPRESSED BV shall make a refund using the same method of payment as chosen by the client.